For Enterprise Architecture Professionals (Length: 15 pages)
This is a Client Choice document

December 21, 2007

Enterprise Architecture? What's In It For Me?

To Communicate EA's Value, Architects Must Relate It To Stakeholders' Goals

by Gene Leganza

with Alex Cullen, Katie Smillie


Executive Summary (This is a document excerpt)

Enterprise architects know that their EA programs provide significant value to their organizations. But communicating EA's value is challenging: As a strategic activity, it doesn't have the immediate impact of other IT activities, such as implementing new business capabilities through application projects, implementing new infrastructure, or fixing problems. In addition, architecture activities and deliverables can appear abstract and academic to executives constantly looking for bottom-line impact. Successful EA leaders overcome these difficulties only with well-planned and vigorously pursued marketing programs specifically designed to "sell" the value of EA to a variety of stakeholders. The key? Don't sell architecture, sell business capabilities.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

TABLE OF CONTENTS

NOTES & RESOURCES

itemDecision-Makers Want What They Want — Are EA Leaders Helping Them Get It?

itemBest Practices In Conveying EA's Value Focus On Stakeholder Needs

itemBest Practice No. 1: Relate Everything To WIIFM

itemBest Practice No. 2: Use All The Channels But Rely On One-On-Ones

itemBest Practice No. 3: Have An Easy-To-Use EA Portal

itemBest Practice No. 4: Run Educational Sessions

itemBest Practice No. 5: Make All Discussions Marketing Opportunities

itemNext Practices For Communicating EA Value

recommendations

itemSell The Vision To Sell The Tactics

itemSupplemental Material

Forrester interviewed 18 user companies for this research and has previously studied organizations' approach to this topic. Organizations interviewed include Alberta Health And Wellness, Alcoa, Amylin Pharmaceuticals, Bank of Oklahoma, MetLife, Ontario Power Generation, Phoenix Wealth Management, Suncor Energy, and United Space Alliance.

Related Research Documents

itemEA And Metrics: For Maximum Impact, Measure The Business Value

September 13, 2007

itemMarketing EA's Value

January 3, 2006

itemMetrics Boost EA Effectiveness

September 30, 2005

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Gene Leganza
Technology: Enterprise Architecture, Enterprise Architecture Practices, Information & Knowledge Management, Information Governance
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
Top 15 Technology Trends EAs Should Watch
Original air date: Wednesday, November 04, 2009
corner border corner
Ratings and Comments
Rating: 9 out of 10
based on 9 ratings across all roles.
corner border corner