Executive Summary (This is a document excerpt)

Debate still rages regarding the success of offshore captive centers. But many firms that previously believed in the captive approach changed sides in the debate — having a change of heart and scouting for third-party providers and even selling off their captive centers. Several blame a changing offshore reality for the debacle while others claim it was the outcome of changing business and innovation requirements. Yet these changes of heart are not random. In fact, scrutiny exposes a four-stage life cycle through which most captive centers evolve. Firms with captive centers need to find a way to expedite their evolution through the four stages to successfully leverage offshore for their business needs.

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