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  2. Shape the IT organization for today and tomorrow
  3. Create a culture of performance and value
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  5. Register NowPrepare for the future — the role of the "21st-century CIO"

Featured Research

Five Essential Metrics for Managing IT

by Craig Symons

CIOs frequently ask what IT should measure and report to business executives. The key to success is choosing a small number of metrics that are relevant to the business and have the most impact on business outcomes. The five metrics that meet the criteria for relevance and impact are investment alignment to business strategy, business value of IT investments, IT budget balance, service level excellence, and operational excellence. These five metrics should form the core of an IT performance scorecard.

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Featured Video

Don't Wait To Innovate

From: Forrester IT Forum 2008

Presented by: Bobby Cameron, Principal Analyst

Forrester Principal Analyst Bobby Cameron says IT can become an innovation leader by helping find, fund, and reward business innovation.

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Consulting

The priorities of CIOs have shifted from implementing technology to cost-cutting to improving business processes. Today's CIOs are charged with leading the effort to support the growth of the business.

Forrester can help you:

  • Drive business innovation.
  • Design the IT organization to align structure, goals, and mission.
  • Facilitate new business models that focus on shared specialized services.

Contact us for more information.

Executive Programs

The CIO Group is the leading global community for successful CIOs, encompassing the IT leaders at large national/global companies and government agencies. Members address common issues such as talent acquisition and retention, sourcing, IT innovation, emerging technologies, global governance, mergers and acquisitions, and rapidly changing business needs. Members gain insight and share best practices on developing and measuring a high-performing IT organization.

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