Analyst's Photo Name and Title Contact information
Bobby Cameron

Bobby Cameron
Vice President, Principal Analyst

Research Coverage

Application Development, Architecture & Technology Strategy, Business Value of IT, Governance, Risk, & Compliance, IT & Business Alignment, IT Governance, IT Management, IT Operations Measurement, IT Strategic Planning, IT Strategy, Planning, & Governance, Security & Risk, Serving the Business

Research Focus

Bobby serves CIOs. He is a leading expert on best practices for IT, including: organization, governance, IT processes, metrics, strategy, the marketing of IT, and IT/business alignment. His specialty is transformative technology use that drives business success in the emerging world of business technology (BT) — like IT value creation, technology-based business innovation, and Digital Business Networks.

While Bobby focuses his research on delivering IT excellence on the road to BT, he continues his close work with members of The CIO Group in the Forrester Leadership Boards — which he conceived and piloted in 2002. In this role, he writes CIO-targeted research, answers individual members' business and technology inquiries, and facilitates CIO Group member exchange meetings where CIOs discuss member-selected topics.

Previous Work Experience

Prior to taking on this role, Bobby's research focused on technology leadership — the impact of technology and services on organizations, budgets, and roles. Bobby previously led Forrester's research on IT services and enterprisewide applications — such as ERP, supply chain, and customer management — that can make or break a company's business performance. Bobby has also directed Forrester's software strategies service. Bobby has led Forrester's research into the transformation of IT governance, measuring IT's success, eBusiness organizations, business growth through applications, harnessing computing chaos, and distributed information infrastructures. He is also a recognized expert in many Internet/intranet technologies and client/server software issues — including packaged applications, databases, middleware, application design, decision support, software development, and security.

Before joining Forrester, Bobby spent five years as director of product management at Dun and Bradstreet Software (DBS), with responsibility for that company's client/server directions, decision support products, and tools and technologies. Bobby came to DBS from Dataquest, the San Jose, Calif.-based market research firm, where he spent two years as associate director for Northeast Research, focusing on business applications and systems. Prior to Dataquest, he spent nine years at Chase Manhattan's electronic banking business in Lexington, Mass., connecting 8,000 treasurers with 100 bank back offices worldwide. While at Chase, Bobby was MIS director and director of product management.

Education

Bobby holds an B.A. in economics from Harvard University and an M.S. in economics from the University of Tennessee, Knoxville.

Latest Research

Planned Research

How CIOs Make IT Marketing Work December 2009
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Recent Media Citations
CIO, "Former IT Leader Walmart Loses Its Path In Web 2.0 World," August 31, 2009
CIO Insight, "Finding IT's Business Value," August 28, 2009
CIO (UK), "CIOs Drive Better Tech Decisions Even When Business Is Making Them," August 11, 2009
Computing (UK), "Preparing For A New Era Of Business IT," June 11, 2009
The Wall Street Journal, "Business Solutions," February 17, 2009