Josh Bernoff Josh Bernoff
Vice President, Principal Analyst

Research Coverage

Marketing & Advertising, Social Marketing, Widgets, Social Computing & Web 2.0, High-Tech, Interactive Marketing, Media & Entertainment, Customer Experience, User-Generated Content, RSS

Research Focus

Josh, a Vice President at Forrester, is one of America's most prominent and most frequently quoted research analysts.


He is the coauthor of Groundswell: Winning in a World Transformed by Social Technologies, a comprehensive analysis of corporate strategy for dealing with social technologies like blogs, social networks, and wikis, published in April 2008 by Harvard Business Press. Scott Cook, founder of Intuit, said of Groundswell, "This book will rock your world, if social technology hasn't rocked it already . . . This book will be your bible."


Josh joined Forrester in 1995. In 1996, he created the Technographics® segmentation, a classification of consumers according to how they approach technology. Forrester has used this segmentation as the basis of its consumer research offering, also called Technographics, since 1997. Josh is also known for ten years of analysis of the television industry. In an interview for 60 Minutes, Mike Wallace identified Josh as "the top TV industry analyst at Forrester Research, the authority on where TV is going." He chaired Forrester's 2002 Television Summit, an event that was covered live on CNBC.


Josh's research, analysis, and opinions appear frequently in publications like The Wall Street Journal, The New York Times, Broadcasting & Cable, and on national television news programs. He writes a column for Marketing News, a publication of the American Marketing Association. Josh has keynoted major conferences on television, music, marketing, and technology in Barcelona, Cannes, Chicago, London, New York, Rome, and São Paulo.


He shares a blog with Charlene Li at blogs.forrester.com/groundswell.

Previous Work Experience

For 14 years, prior to becoming a Forrester analyst, Josh was prominent in technology startups including Course Technology, MathSoft, and Software Arts.

Education

Josh has a bachelor's degree from The Pennsylvania State University and was a National Science Foundation fellow in the graduate program in mathematics at MIT.

Latest Research

Planned Research

How Social Computing Will Change Your Company October 2008
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Best Practices: A Review Of Social Media Projects October 2008
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Josh Bernoff serves Interactive Marketing professionals.
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Recent Media Citations
BusinessWeek Blogspotting, "Why Is Making Money As Consumer Web 2.0 Company So Hard?" June 16, 2008
MediaPost's Online Media Daily, "Forrester: Don't Believe The Startup Hype," June 17, 2008
Business Week, "Beyond Blogs," May 22, 2008
NPR's The Diane Rehm Show, "Social Networking," May 12, 2008
BBC News (UK), "Web 2.0 Debates Internet's Future," April 26, 2008