Amy Lawless Amy Lawless
Benefits Specialist

Research Coverage

N/A

Research Focus

Natalie serves IT Infrastructure & Operations professionals. She is a leading expert on client security and client management. Specifically, she focuses on technologies that help enterprises manage and secure their client environment. Natalie advises Forrester clients on technology investments and best practices around antimalware, patch management, software deployment, thin-client computing, and desktop and application virtualization.
In her research, Natalie covers such management-related topics as OS migration, vulnerability management, asset inventory, and desktop virtualization, and security-related topics such as personal firewall, host intrusion prevention, and Windows Vista security. She is also Forrester's lead analyst on consumer security. In the past, she has written on the email security space.

Previous Work Experience

Prior to her current role, Natalie was an analyst with Forrester's Security team, conducting interviews with IT executives to understand their IT strategies and buying behaviors. Prior to her work as an analyst, Natalie served as a senior research associate on the security, industry economics and data, and computing systems research teams. As a research associate, she interviewed hundreds of executives on topics like open source, networking equipment, security products, and enterprise IT security practices. She also conducted quantitative analysis of firms' adoption of various technologies.
Natalie has been widely quoted in the press, including business media outlets such as USA Today, The Associated Press, Time Magazine, and The Financial Times and industry media outlets such as NetworkWorld, Computerworld, InfoWorld, and InformationWeek. In addition, Natalie has also appeared on several television news outlets, including CNBC and Reuters TV. Natalie regularly speaks at Forrester's events on behalf of clients and at industry events like Secure360.

Education

Natalie received her bachelor's degree in computer science from Brandeis University.


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Recent Media Citations
Reuters, "Virtual PCs Free Workers From Hardware," August 11, 2008
San Jose Mercury News, "VMWare Fires Its CEO," July 9, 2008
eWeek, "Citrix's Smooth New XenDesktop," April 17, 2008
InformationWeek, "MokaFive Joins Red Hot Desktop Virtualization Market," April 8, 2008
The New York Times, "Aiming For A Virtual End To PC Headaches," April 7, 2008
Computerworld, "PC Virtualization Is Almost Here," February 25, 2008