For Vendor Strategy Professionals

Tech Investments In India: Foresight Or Folly?

by Navi Radjou, Chris Townsend, April 15, 2008

Judging by the enthusiasm demonstrated by attendees of the fifth annual Harvard Business School India Conference, the Indian economy is no longer the global laggard that it was in the 1980s, when India's IT services export sector was born. Successive . . .

For Vendor Strategy Professionals

Architecture And Market Success Are More Closely Related Than You Think

Meeting Future Market Demands Requires An Open Product Architecture

by Jean-Pierre Garbani, September 4, 2007

Innovations in information systems result in process improvements and are judged on their economic advantages for the enterprise or the IT organization itself. Often, a single process is improved and determines a single market segment: The solution architecture, . . .

For Vendor Strategy Professionals

Topic Overview: IT Spending And Forecasting

by Andrew Bartels, June 4, 2007

Every technology decision is made in the context of technology purchases and spending, whether it is an enterprise buying a software application or IT service or a vendor choosing what industries to focus on and how much to invest in marketing. Forrester's . . .

For Vendor Strategy Professionals

Topic Overview: IT Service Management

by Peter O'Neill, Daniel Krauss, October 20, 2006

IT service management (ITSM) combines process management and industry best practices into a standard approach that enables organizations to deliver quality IT services to meet business needs and adhere to service-level agreements. ITSM addresses operational . . .