Categorizing Outsourcing Investments To Ensure Proper Alignment

Air Date: Friday, December 04, 2009

Cost: $250

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Presented By:

Who should attend: CIOs

Description:

Clarifying the motives for any technology investment prior to the development of a business case or vendor selection is critical to ensure that an organization achieves the desired value from that investment. As outsourcing by its very nature involves turning the implementation and/or operations of a function over to a third party, clear understanding of the underlying motives and goals from that investment is critical. This teleconference will define and describe the four possible motives for outsourcing, outline how potential outsourcing agreements align to those goals, and describe how Forrester's TEI methodology can be used to evaluate potential outsourcing alternatives.

Agenda:

• Categorizing IT investments using the Forrester Investment Matrix.
• Aligning outsourcing to the Forrester Matrix.
• Using TEI to evaluate outsourcing alternatives.
• Aligning success metrics to goals.

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.