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Tuesday, January 12, 2010, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 UK time)
Ron Rogowski
Principal Analyst
Forrester Research, Inc.
***This call was originally scheduled for November 10, 2009.
Who should attend: Customer Experience professionals
Description:
Rich Internet applications (RIA) have become commonplace in the world of the interactive Web. But RIAs have yet to reach their full potential because they are primarily used to replace existing form-based processes using a page-based metaphor. Though the term RIA is likely to fade from our lexicon in the way "color TV" has, the technologies and interactions they empower play a huge role in the future of online experiences, which will change how companies and customers interact.
Agenda;
Vendors mentioned: Adobe, Microsoft
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Email: Forrester Client Services
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